Privacy Policy

1. Scope

This policy applies to information collected through this marketing website, contact forms, and related pre-sales interactions. It does not replace contractual privacy, security, or data processing terms that may apply to customer environments.

2. Information We Collect

Depending on your interaction with the site, we may collect:

• Identity and contact details, such as name, work email, role, phone number, and organisation.
• Enquiry details you provide, including project context, needs, and message content.
• Usage and technical data, such as pages viewed, browser type, device type, and IP-related metadata.
• Communication records, including scheduling and correspondence related to requests or demos.

3. How We Use Information

We use information to:

• Respond to enquiries, provide demos, and support evaluation requests.
• Assess fit for pilot, implementation, or commercial engagement.
• Operate, secure, and improve website performance and usability.
• Meet legal, regulatory, and compliance obligations where required.

4. Lawful Basis and Consent

We process information based on legitimate business purposes, performance of pre-contractual steps at your request, compliance obligations, and where applicable, your consent.

5. Disclosure and Sharing

We may disclose information to:

• Service providers who support website operations, communications, and security monitoring.
• Professional advisors where needed for legal, compliance, or commercial review.
• Regulators or authorities where required by law.

We do not sell personal information collected through this website.

6. Cookies and Analytics

We may use cookies or similar technologies to understand website traffic, maintain core functionality, and improve user experience. You can manage cookie preferences through browser settings.

7. Data Retention

We retain information only as long as reasonably necessary for the purposes set out in this policy, including enquiry handling, service planning, security, and legal compliance.

8. Security Measures

We apply administrative, technical, and organisational safeguards designed to protect information against unauthorised access, loss, misuse, or disclosure.

9. International Data Transfers

Where service providers or infrastructure involve cross-border data handling, we use reasonable steps and contractual controls to support appropriate protection standards.

10. Your Rights

Subject to applicable law, you may have rights to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion, restriction, or objection to certain processing.
• Withdraw consent where processing relies on consent.

11. Contact

For privacy enquiries or requests, please use the contact form on the Contact page and include "Privacy Request" in your message so your request can be routed appropriately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material updates will be reflected on this page with an updated effective date.